Support

Need a hand? We're right here.

Kindlo is a small studio, so your email goes straight to the person who builds the apps — not a ticket queue.

Which app is this about?

Pick one so your message reaches us pre-labelled — it helps us reply faster.

Email us about any Kindlo app
support@kindlostudios.com
Write to us
Response time

Usually within 1–2 working days, often sooner. We're in one time zone and reply in order.

What helps us help you

Your phone model, the app version, and a line on what happened. Screenshots welcome.

Quick answers

How do I move my data to a new phone?+
Most Kindlo apps let you export your data to a file and import it on the new device. Open Settings inside the app and look for "Export" / "Backup". If you get stuck, email us and we'll walk you through it.
I found a bug — what should I send?+
A short description of what you did and what happened, your phone model, and the app version (in Settings → About). A screenshot or screen recording makes it much easier to pin down.
Can I request a feature?+
Please do. A lot of what's in these apps started as a user email. We can't build everything, but we read every suggestion.
How do I delete my data?+
Because data is stored on your device, uninstalling the app or clearing its data removes it. For specifics, each app's privacy policy has a "Your rights" section, or just ask us.
Do you offer refunds?+
Purchases go through Google Play, so refunds follow Google's policy. If something's not right, email us — we'll help sort it out.
Looking for an app's privacy policy?
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